Careers

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Credit Controller

​Job Purpose

Responsible for managing the debts of the business; Oversee all debts owed to the company from existing creditors and manage new requests for credit.

Job Specification

• Follow up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem.
• Discuss possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements.
• Continue to collect until the account becomes a write-off, bankruptcy, or attorney account.
• Make early contact with tenant to collect and keep them informed of account status.
• Utilize effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation.
• Calm irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions.
• Minimize losses by early actions.
• Utilize further appropriate collection methods if initial attempts do not secure required payment.
• Escalate to client for extensions of due dates.
• Post approved extensions and notifies clients of new due date by mail.
• Perform collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.
• Keep accurate and up-to-date activity reports on late, potentially late, and accounts.
• Document all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
• Control and monitors tenant payments in terms of rentals, deposits, lease fees, etc.
• Liaise with tenants as appropriate.
• Handle rental queries efficiently and diplomatically.
• Query tenants’ short payments.
• Daily receipting and processing of tenant payments
• Liaise with team members in finance department regarding bank account deposits, queries and misallocations.

Experience and Qualification

• Grade 12
• Equivalent or relevant qualification
• Experience on MDA/MRI system will be highly beneficial.
• Proven working experience as credit controller.

Essential Skills and Competencies

• Excellent communication skills
• Good numeracy
• Ability to work well independently
• Customer service skills
• Financial acumen
• Proficiency in MS Office
• Problem solving ability
• Attention to detail
• Negotiation skills
• Time management
• Solid understanding of basic accounting principles

Apply now careers@instratin.com

Security Manager

Job Purpose

The role entails the application of deep technical or specialist security management expertise to analyse data,

anticipate and diagnose problems, provide solutions aimed at the improvement of processes, systems, and

work methods of the security teams at all properties owned by the Instratin Group and managed by HPM.

Job Specification

Security Management:

• Advising management on the implementation of security operational plans at all properties.
• Monitoring security indicators and trends and identifying emerging risks within the surrounding communities.
• Conducting ongoing assessments of security procedures and practices to enable effective mitigation of potential security, health, and safety risks.
• Ensuring that all security risks have been identified and mitigated to an acceptable level.
• Ensuring the effective deployment, management and utilisation of security systems and technology to minimize risk.
• Analysing data from all internal and external sources to identify trends, behavioural patterns, anomalies, and efficiency improvement opportunities.
• Ensuring that effective contingency plans are in place to prepare for and timeously respond and recover from emergency and crisis situations.
• Developing and maintaining internal and external networks and contacts e.g. Local Policing Services and Forums, communities, employees etc. for information gathering.
• Coordinating and managing the investigation of all on-site crime related incidents, ensuring adherence to the company policy and standards and that they are conducted within the required legal and ethical parameters.
• Coaching the employees of the security service providers on operations and reduction of security risks at various properties.
• Conducting performance management of employees of the security service providers in conjunction with the employers.
• Schedule and facilitate regular security management meetings with security service providers.
• Advising on security infrastructure capital expenses and budgetary requirements and manage the budgets in line with property management objectives.
• Communicating and conducting tenant education drives on security, health and safety rules and awareness campaigns at all the properties.
• Communicating security management strategies and operational plans within the Instratin Group to ensure security management goals are embedded within the organization.
• Ensuring compliance with all legal, environmental, occupational health and safety, security and risk management standards and leading practices.

Processes and Procedures

• Ensure that all security risk assessments have been undertaken and that the security providers are putting in place risk mitigating measures.
• Service Level Agreements – Updating and signing of security service level agreements in accordance with HPM standards and guidelines.
• Regular monitoring and updating of standard security operations processes and procedures.

Reporting

• Reporting – working closely with the Property Managers and providing required reports and responses in a timely manner.
• Checking of all security reports and logs for accuracy prior to submission to property management.
• Perform other duties as assigned by the Portfolio Manager.

Experience / Qualification / Requirements

• National Diploma/ Bachelor's Degree in Security or Risk Management or recognized equivalent.
• SAPS firearm competency will be advantageous.
• Registered with PSIRA Grade A.
• Valid EB/Code 8 Drivers License.
• Minimum 10 years' experience in the security discipline, of which five (5) years should have been at management level within the residential security management space.
• Extensive experience in conducting forensic investigations.
• Experience in research of organized crime groupings, information gathering and analysis and interrogation of data.
• Specialist experience in understanding and recognizing criminal incident behaviour, suspect profiling and identification of crime threats.

​Apply now careers@instratin.com

Facilities_Maintenance Manager

Job Purpose

The incumbent will oversee all general maintenance, building projects, repairs and short to long term
maintenance operations of the company’s properties. The properties are to be kept in a safe, usable, and
aesthetically pleasing condition to ensure there is financial and physical improvement of the assets in
accordance with set targets and allocated maintenance budgets.

Job Specification

Facilities Management:

• Develop and implement a facility management program.
• Plan and manage facility services such as Utilities; Security, Cleaning, Gardening, Waste Disposal and Parking Allocations and Audits
• Obtain quotes and tenders from vendors and suppliers.
• Calculate and compare costs for goods and services to maximize cost-effectiveness.
• Negotiate contracts to optimize delivery and cost saving.
• Co-ordinate and monitor activities of contractors
• Ensure delivery schedules, quantity and quality criteria are met.
• Check completed work by contractors and vendors.
• Verify payment and invoicing match contract pricing.
• Plan and monitor appropriate facility management staffing levels.
• Ensure efficient utilization of facility maintenance staff.
• People management (KPA's, motivation, training, discipline etc.)
• Monitor expenses and payments.
• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.
• Advise on and monitor energy efficiency.
• Oversee the security management of the facilities.
• Respond to facility and equipment alarms and system failures.
• Manage and review service contracts (SLAs) to ensure facility management needs are being met.
• Updating and signing of maintenance service level agreements in accordance with HPM standards and guidelines.

Maintenance Management:

• Responsible for maintenance of all equipment and buildings.
• Implement predictive and preventative maintenance plans.
• Conduct and document monthly Building Condition Assessments
• Provide information for the preparation of maintenance budgets with the Property Managers.
• Planning of daily, weekly, monthly maintenance tasks with Property Managers.
• Manage and monitor job cards, maintenance requests and plans on MDA Maintenance Management System.
• Ordering and inventory management of maintenance supplies at all properties.
• Ensuring sufficient critical spares are available.
• Ensure maintenance stores are properly maintained, functional and clean.
• Managing of breakdowns and arranging after-hours call outs.
• Scheduling of work and managing maintenance staff and contractors to ensure they meet legal and company requirements.
• Overseeing and signing off of weekly cleaning and maintenance registers and undertaking of performance management in conjunction with the JPM/Cleaning Supervisor.

Health and Safety Management:

• Ensuring that the organization provides the necessary infrastructure for compliance to health regulations as required by the law, organizational values, and practices.
• Ensure legal compliance with regards to Health and Safety Requirements
• Organize OHSA meetings and advise on measures to mitigate threats, risks and prevent losses.
• Overseeing development of an incident reporting system that records all safety incidents, the associated investigations, and analysis of the accidents/incident.

Reporting

• Reporting – working closely with the Property Managers and providing required Facilities and Maintenace reports and responses in a timely manner.
• Keep Management team up to date with day-to-day occurrences which will influence business performance.
• Perform other duties as assigned by the Portfolio Manager.

QUALIFICATIONS

• Advanced Diploma/Degree in Building/Maintenance/Facilities Management (min NQF .7)
• Good knowledge of Occupational Health and Safety ACT.
• Valid driver’s license.

ADMINISTRATIVE SKILLS

• Computer literacy - MS Office (EXCEL/WORD/OUTLOOK/POWERPOINT).
• MDA Property Management System.
• Willing to work weekends and Public Holidays when required.
• Project management experience will be an advantage.

EXPERIENCE

• Minimum 7 - 10 years' experience in Facilities/Maintenance Management.
• Electro-Mechanical problem-solving experience.
• Good experience of Scheduled, predictive, and preventative maintenance.

OTHER COMPETENCIES

• Exceptional analytical, organizational, communication (verbal and written) and interpersonal skills.
• Stakeholder Management.
• Must have a positive and energetic attitude.
• Proven customer service relation skills.
• Must be highly organized, results-oriented, and able to work in a multi-functional team environment.
• Alignment with Instratin Group Values.

​Apply now careers@instratin.com

Civil Engineer

Job Purpose

The purpose of this role is to provide overall technical input on civil designs projects, ensuring standards and guidelines are in place, providing input and guidance on specifications and drawings and supporting the technical teams and project managers in achieving its objectives.

Job Specification

• Undertake the delivery of project requirements as they relate to scope, cost, and schedule.
• Promote compliance with all relevant engineering standards and internal procedures for all design activities.
• Maintain civil engineering work procedures, specifications, and computer aided design programs.
• Construction Monitoring, Contract administration and Project Budgeting.
• Develop governance standards, procedures, process and guidance documents to architects and professionals appointed on projects.
• Formulating and translating the brief from a client into a scope of works.
• Apply critical analysis skills and detail orientated to ensure that design proposals comply with briefs and scoping documents.

QUALIFICATION:

BSc (Civil Engineering) or BEng (Civil Engineering)

EXPERIENCE:

Essential

• Minimum five years civil engineering experience (post registration).
• ECSA Registration as a professional engineer.
• Proficiency in AutoCAD Civil 3D.
• Proficiency in Revit 3D.
• Proficiency in Hydraulic Modelling.
• Good planning and organizational skills.
• Ability to function with minimal supervision.
• Sound understanding of design engineering codes and technical standards.

Preferred

• Built Environment Experience.
• Municipal and Private Infrastructure design and development (Water, Sewer, Municipal Roads, Stormwater, Design, Construction Monitoring, Contract administration, Project Budgeting)

Essential Skills and Competencies:

• Innovation
• Commercial awareness
• Teamworking and communication skills
• Excellent mathematical, IT and analytical skills
• Good attention to detail
• Project and budget management skills
• A good working knowledge of construction methods, materials and legal regulations is important.

Apply now careers@instratin.com

Mechanical Engineer

Job Purpose

Provide overall technical input on designs of projects, ensuring standards and guidelines are in place, providing input and guidance on specifications and drawings, and supporting the technical teams and project managers in achieving their objectives in the built environment.

Job Specification

To carry out the identified scope of services stipulated, this includes and not limited to:

• Plan, conceptualize, and create mechanical engineering designs in the following disciplines:
  • Plumbing
  • Drainage
  • Fire Protection systems.
  • HVAC systems
• Project Manage discipline activities from stage 1 up to stage 6.
• Develop testing processes and perform testing and validation of new designs.
• Perform engineering calculations to support design work.
• Execute all draughting related activities of mechanical engineering designs.
• Create and Review technical drawings, plans, and specifications.
• Collaborate with multi-disciplinary and cross-functional engineering teams and collaborate with service providers and contractors.
• Perform detailed documentation to track project development and design process, from stage 1 to stage 6.
• Ensure project timeline is met and project stays within budget.
• Prepare and contribute to technical meetings, memos, and reports, within areas of expertise.
• Provide technical guidance to:
  • Quality assurance and documentation on behalf of a client.
  • Monitoring and inspecting work undertaken by contractors “Site visits”.
  • Commissioning supervision (as and when needed)
  • Value Engineer a design for realistic project cost purposes.
• Preparation of technical reports, specifications, and bill bills of quantities.
• Site support upon site handover (as and when needed)

QUALIFICATION:

BSc Mechanical Engineering

EXPERIENCE:

• Registration as a professional engineer.
• A letter from ECSA as a competent fire engineer would be advantageous.
• Minimum 5 years of construction & built environment experience with exposure in wet services, fire protection, HVAC, and renewable energy is advantageous.
• Expert Software experience, including Revit MEP and BIM 360, or any related software for mechanical engineering in the built environment.
• Prepare tender documentation and adjudication.

Essential Skills and Competencies:

• Sound understanding of design engineering codes and technical standards.
• Teamworking and collaborative skills.
• Professional communication skills.
• Good attention to detail.
• Project and budget management skills.
• Ability to apply advanced mathematical principles and statistics to solve problems.
• A good working knowledge of construction methods, materials, and legal regulations is important.
• Good planning and organizational skills.
• Ability to function with minimal supervision.
• Adhere to company culture.

Education & Certification:

• Bachelor’s in Engineering, B.Eng. Degree or BSc Eng Degree (NQF8)
• Registration as a professional engineer (Engineering Council Of South Africa)
• At least 3 years ECSA registration(advantageous)
• A letter from ECSA as a competent fire engineer would be advantageous.

Apply now careers@instratin.com

Quantity Surveyor

Job Purpose

This position entails the accountability to manage costs on a construction project. They help to ensure that the construction project is completed within its projected budget.

Job Specification

To carry out the identified scope of services stipulated, this includes and not limited to:

• Providing the basis for objective decision in property investment.
• Reviewing construction plans and preparing quantity requirements.
• Providing a discipline within which designs can be developed in accordance with predetermined cost parameters and allowing optimum use of available resources.
• Keeping track of resources and ordering more when required.
• Negotiating building contracts.
• Liaising with site managers, clients, contractors, and subcontractors.
• Conduct regular cost review meetings and ensuring clients are kept fully informed on all financial matters.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents for proposed projects.
• Preparing Bills of Quantities and other tender documentation to acquire fair and equitable tenders for projects.
• Advising on the most appropriate method of procurement of suitable contractors, subcontractors, and suppliers.
• Documenting any changes in design and updating budgets.
• Control of cost to allow for early identification of potential problems and advice on appropriate correction action.
• Establishing and maintaining professional relationships with external and internal stakeholders.

QUALIFICATION:

Relevant Degree in Building Science / Quantity Surveying / Construction Management

EXPERIENCE:

• 5-8 years quantity surveyor experience/ min. 5 years’ experience in any built environment discipline
• Residential Market or Social Housing experience
• Construction estimating or finance experienced is advantageous.
• Contract and Quantity Surveyor experience.
• Registered with SACQSP

Essential Skills and Competencies:

Key Knowledge Areas and Competencies

• Planning and Organizational Skills
• People Management Skills
• Critical Thinking and Analytical Skills
• Problem Solving Skills
• Decision Making Skills
• Cost/Budget Management Skills
• Willingness to work long hours when required.
• Ability to work under pressure.
• Knowledge of Construction
• Knowledge of Building design processes
• Knowledge of Construction processes, Building Materials and Building Finishes
• Knowledge of Financial and Cost Factors

Technical Skills

• MS Excel
• Presentation skills
• Proposal writing
• Report writing.
• Proficient in WinQS and DimX

Soft Skills

• Communication skills
• Time management skills
• Negotiation Skills
• Teamwork and Cooperation Skills
• Team Building Skills
• Interpersonal Skills
• Strategic Planning and Management skills

Apply now careers@instratin.com